Frequently Asked Questions
Everything you need to know about professional beauty tools and your order.
What makes STALEKS tools different from other brands?
STALEKS tools are crafted from high-quality medical-grade stainless steel and undergo a specialized manual sharpening process, ensuring exceptional durability and precision for professional use.
How should I sterilize and disinfect my beauty tools?
Our tools are resistant to corrosion and suitable for all standard sterilization methods, including autoclaves and dry heat sterilizers, provided that manufacturer guidelines and exposure times are strictly followed.
How long does shipping take and do you ship internationally?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
What is your return policy for professional tools?
Due to hygiene and safety standards, we only accept returns on unused, unopened products in their original packaging within 30 days of purchase. Defective items are covered under our quality guarantee.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital payment options like Apple Pay and Google Pay for a seamless checkout experience.
Do you offer wholesale pricing for salons and beauty schools?
Yes, we provide specialized pricing and bulk discounts for beauty professionals, salons, and educational institutions. Please contact our sales team via the 'Wholesale' page for more information.