Returns & Exchanges
At STALEKS, we stand behind the precision and quality of our professional beauty tools, offering a 30-day return window for unused items in their original packaging. We ensure a seamless exchange process to guarantee you have the perfect instruments for your salon or personal practice.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why the professional tools did not meet your expectations.
Prepare the Package
Securely pack the unused instruments in their original STALEKS branding boxes to ensure they are protected from damage during transit.
Ship the Item
Affix the provided return shipping label and drop the package off at your nearest authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the tools are in original condition, we will process your full refund or dispatch your replacement items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing